Even an uninstall doesn’t always work so unfortunately you’ll have to revert to to manually removing the items from the registry and file system that are stopping a new install from taking place.
The process to resolve this is simple and the following has been taken from VMware’s Knowledge Base article here. I found that performing these steps helped resolve this problem for me.
Open the Windows Registry editor. Click Start > Run.
Type regedit press Enter.
Browse to HKLM \Software\Microsoft\Windows\CurrentVersion\uninstall. Search for the branch with a key named DisplayName and has a value of VMware Tools . Delete the branch associated with that entry. Do not delete the entire uninstall branch.
Browse to HKLM\Software\Classes\Installer\Products . Search for the branch with the key named ProductName and has a value of VMware Tools . Delete the branch associated with that entry.
Browse to HKEY_CLASSES_ROOT\Installer\Products . Search for the branch with the key named ProductName and has a value of VMware Tools . Delete the branch associated with that entry.
Browse to HKLM \Software\VMware. Delete the branch called VMware Tools .
Ensure the folder located in %ProgramFiles%\VMware\VMware Tools is deleted.
Attempt to install the new version of VMware Tools, if applicable
http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1001354
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